Frequently Asked Questions

Q: How does the BioSweep odor removal technology system work?
A: BioSweep utilizes proprietary equipment for surface decontamination and odor, germ and bacteria removal. Our treatment deploys a proven technology called photo-catalytic oxidation (PCO) to produce simultaneous, interrelated forms of oxidation to eradicate airborne organic contaminants.  A complicated way of saying we can eradicate any organic odors or allergens from your home, car, RV, boat, etc.

Q: What are the primary uses for BioSweep?
A: The BioSweep treatment is primarily used for odor removal, and air & surface decontamination in enclosed spaces. Virtually any odor or contaminant can be completely eliminated with BioSweep. Additionally, our Surface Defense treatment provides long-lasting antibacterial protection. (See Surface Defense FAQs below for additional details)

Q: Can you remove cooking odors from a home?
A: Yes, our treatment is the only process that removes virtually any sort of cooking odors, such as curry or seafood, from a home or restaurant.

Q: We had an animal die in our home. Can you treat that smell?
A: Yes, any organic smell, including those of deceased animals or human waste, can be treated with our treatment process. In order to eliminate the odor, the original cause of the odor and any remaining organic material must be first removed prior to treatment.

Q: Can the BioSweep treatment kill mold?
A: After the existing mold has been physically removed, residual particles and spores often remain. The BioSweep treatment can eradicate any remaining particles in the air and on surrounding surfaces. Following treatment, we can also apply additional long-lasting anti-microbial treatment to provide an ongoing bacterial shield to deter mold from returning.

Q: My clothes and furniture smell after a smoke fire in my home. Can BioSweep remove these smells from my clothes and furniture?
A: Yes, our treatment is perfect for contents restoration after a fire disaster. If clothes or cloth furniture have lingering odors due to smoke, the BioSweep treatment can remove them usually in one treatment.

Q: Can BioSweep remove fuel spill odors?
A: Yes, our treatment is very effective at removing the residual odor effects of toxic fumes associated with gasoline and diesel fuel spills.

Q: Does the BioSweep equipment use any chemicals?
A: No, BioSweep treatment equipment does not use any chemicals – simply the existing oxygen and hydrogen in the air!

Q: Do BioSweep of West Houston & Austin’s services come with a warranty or guarantee?
A: Yes, all of our service applications come with a 30-Day Guarantee. We guarantee removal of the existing odor. However, we cannot guarantee odor removal if the customer continues to participate in activities that cause the offending odor & has used a sealant/paint before treatment. Highly porous items such as mattresses and sofas sometimes need multiple treatments. Please call us today for a free estimate!

Q: How soon after the BioSweep treatment can I re-enter the treated area?
A: Most treatment areas can be safely re-entered within 3-4 hours after space has been aired out. Cars can be entered in 1-2 hours.

Q: Can the BioSweep system be operated with people or pets in the room?
A: No. BioSweep machines can ONLY be safely operated in vacant or unoccupied spaces. BioSweep CANNOT be operated when humans, plants or pets are present.

Q: Is BioSweep treatment an ozone generator?
A: No, BioSweep treatment is not considered an ozone generator. The units produce purified oxygen and hydrogen peroxide within the treatment chamber. These oxy-radicals are exported from the air filtration units to attack contaminants in the air and on exposed surfaces. These units are at least TEN TIMES moe powerful than most commercial ozone generators. 

Q: How do I get curry smell or odor out of my car, house, apartment, condo or RV?           A: Call BioSweep of West Houston/Austin Odor removal for a free estimate on curry odor removal and all other cooking odors. We are curry odor removal specialists, we can help, and we guarantee it!                                                                              

Q: Does the BioSweep treatment process ever fail?
A: Usually when an odor returns there are unknown factors surrounding the origination or location of the smell. Carpet padding, air filters and other sponge-type porous material are the primary factors for odors reoccurring. Our technicians are highly trained to identify these possible odor traps so permanent odor removal can be achieved. If despite our best efforts, the odor we treated for is not removed or returns within 72 hours, we will make suggestions and changes to improve upon the outcome and treat the area again.

There are sometimes extreme circumstances where complete and total removal of an odor cannot be achieved without removal of carpet, removal or replacement of porous surfaces including wood, heavily damaged blinds, particular fans, foam padding and drywall. Your technician will address this type of situation with you prior to treatment so that you may realistically plan to achieve the desired result.

Surface Defense FAQs

Our Surface Defense solution offers broad spectrum antimicrobial protection for all surfaces against mold, mildew, viruses, bacteria and algae. Continuously working 24/7, Surface Defense slows the growth of many harmful pathogens which can lead to sickness, stains, odors or deterioration of fabrics. This is a great solution for daycares, medical facilities, waiting rooms, offices, and any other high traffic areas.  

Contact us today for a free consultation. 

Q: How does Surface Defense actually work?
A: Surface Defense is an antimicrobial solution that binds at the molecular level with any treated substrate rendering the entire surface antimicrobial. It creates a physical barrier of carbon chains that are pointed up like swords, penetrating any microbe that lands on the treated surface. As a result, once treated it will prevent any bacteria, viruses or mold from growing on the treated surface for up to one year.

Q: Do surfaces need to be cleaned prior to Surface Defense treatment?
A: For Surface Defense to work effectively, all surfaces should be relatively clean through normal, routine cleaning practices.

Q: How long does it take to complete a Surface Defense application?
A: Surface Defense is rapidly applied using a specialized industrial grade electrostatic sprayer – so the process is quite fast and most areas can be treated within a few hours. Once applied, the antimicrobial coating air-dries within an hour and the treated areas can then be reoccupied.

Q: Can a surface treated with Surface Defense be cleaned afterward?
A: Yes, however it may not be necessary to use as much cleaning product following treatment.

Q: Will Surface Defense wash off or deteriorate?
A: No, Surface Defense will not wash off the treated surface. It can withstand temperatures up to 257º F and resist all organic solvents, strong acids and bases. It will begin to lose its maximum potency within 12 months, however, and should be re-applied during months 10 – 12 to assure ongoing protection.

Q: What if I can’t afford to treat the entire building with Surface Defense at this time?
A: No problem. At BioSweep of Austin we are experts at disinfecting large areas that employees and customers typically come in contact with, and can apply it to the highest priority areas of your choosing, such as restrooms, waiting rooms, exam rooms, cafeterias, etc.  Call us today for a free estimate and we can see what works in your budget.

Q: Is Surface Defense effective against MRSA?
A: Yes. The Surface Defense antimicrobial solution has been clinically shown to eradicate MRSA and make the applied surface resistant to it 24/7 for up to 365 days.

Q: Is Surface Defense safe?
A: Yes, Surface Defense is EPA registered and meets all Department of Defense and US Dept. of Agriculture (USDA) standards. It is even approved for use in food preparation areas.